There is plenty of research and thought that goes into establishing a business relationship. Deals such as these take place in many different areas. They have taken place on the golf course, in a hotel conference room, or even during a casual encounter.
Nowadays, those meetings have extended virtually and handshakes have been replaced by “can you hear me OK?” messages across Zoom and Skype calls. Even though the setting may have changed, establishing long-lasting business relationships takes plenty of effort.
Choosing a managed service provider is no different. A managed service provider is going to be handling all your tech side things so you can continue to focus on your business. You want someone you can trust, responds quickly to any emergencies and has the necessary qualifications.
Nashville is a growing city which means that your business may need to be servicing more clients and growing quickly. To make sure you’re in complete control, it might be time to turn over the tech reins to a Nashville managed services provider.
Besides not having to worry, what are the main benefits?
No matter what kind of business you run, there is sensitive data about you and your customers that needs to be protected. If someone stole or had access to that data, that could set your business back months, or worse.
You need to make sure your security, firewall, and servers are all protected. If you can’t answer “they’re 100% safe”, then it’s time to think about finding a managed services provider.
A top managed services provider is going to make sure your security measures are not only up to date, but also performing their assigned tasks. They’re going to be familiar with the latest security protocol and measures so that your business is protected 24/7.
With a managed services provider in charge, you can minimize your risk and not have to think about data potentially being exposed.
There’s nothing wrong with DIY. Sure, it may take you a bit longer to fix the sink but at least you can say you did it yourself and think about changing your career to a plumber.
That approach works at home, but not so much in the business world. Decreased efficiency in the business world means you’re missing out on opportunities to reach clients, grow your business, or focus on other tasks.
Plus, a lack of efficiency can raise costs, especially if you’re going to have to repeat tasks numerous times.
Instead, hand it over to the experts. A managed services team can quickly implement new technology, forecast issues, and eliminate downtime. This keeps production running smoothly and allows you to focus on what you know best: your business.
Even if you have a full-time IT staff on hand, they may not always have “enough work” to justify their position. With a managed services provider, they serve only on a necessary basis. That means they’ll be there to handle the important tech items related to your business but also there for emergencies.
That way, your business can save money.
As you can see from the Bureau of Labor Statistics, salaries for IT personnel can range from $55,000 all the way to $125,000. If you’re not paying a full-time IT staff, then you can put that money back into different areas of your business.
In this day and age, the demand for tech-centered jobs is incredibly high, and finding the right talent can be tough. What’s even more difficult is finding the right talent that also has the necessary experience.
A managed services team is going to be full of experience. They’ve worked with numerous clients in numerous businesses and, in a sense, have seen it all. Therefore, they’re going to be more than equipped to handle what your business needs.
Small businesses often struggle more in this department as they are caught in the middle of needing a full-time IT employee but also someone that can grow with their business and the business needs. The IT world is vast and many different areas need to be mastered and you’re setting your hopes a little too high to expect one person to handle them all.
The Jack-of-all-Trades Team
Let’s say your business has decided to go fully remote but you’re also considering migrating from Microsoft 365 to Google Workspace. You need to set up secure remote connections and consider investing in virtual machines. That’s a tall task for one person. Even if they are able to do everything, the whole process is going to take them a long time.
Plus, they may not get it right the first time.
A managed services team is going to have different experts who take care of each of those processes. This saves you plenty of time and money and you have the comfort of knowing that things have been done right.
Fill in the Gaps
While you may have a roadmap for where you see your business going in the next five or 10 years, no one can accurately predict the future. The IT needs of your business may change drastically and when they do, you need someone to step in and take care of them as fast as they can.
Top managed services providers have scalable plans to grow with you and your needs. You won’t feel shoehorned into one plan with limitations.
You get to determine the level of service that your business needs and not the other way around.
Downtime is one of the scariest things to a business owner (not as scary as a snake infestation, but still scary). Not only is downtime going to frustrate you, your employees, and your clients but it usually comes with serious financial repercussions.
In March of 2019, Facebook lost around $90 million in potential revenue over the course of a 14-hour blackout.
While few businesses are the size of Facebook, projections still look scary. A 2014 study by Gartner says that every minute of downtime can cost a business around $5,600 per minute, and that’s just the average.
Considering that roughly 1/3 of small businesses fail because they run out of cash, many literally can’t afford a minute of downtime.
A managed services team is going to be monitoring your system and provide constant reporting and ensure that your business doesn’t suffer a minute of costly downtime. Your business is protected from potential risk and you don’t have to worry about becoming just another statistic.
Quicker Response Time
We are impatient people, especially in a time where we can get just about anything we want with a click of a button.
A managed services provider is going to be able to provide quick response times and low turnaround. You won’t have to worry about having your messages left on “read” or waiting days to be contacted again.
The best managed services providers offer one-hour response times and 24/7 emergency support so you know you’re taken care of whenever.
When you have a managed services team in your corner, you can establish regular and consistent communication with them. You won’t be forced to call into customer service or contact other firms for each issue that comes up.
Have a tech emergency pop up? Need help setting up a remote employee? Looking for someone to act as a tech advisor? You can go to the same place for everything. That saves you the headache of searching for additional people to contact and not building a consistent relationship.
Atiba is a Leading Nashville Managed Services Provider
When it comes to the managed services business, we’ve been doing this for quite some time. We have experience working with both large, medium, and small-sized businesses to help them with all of their tech needs.
We are proud to offer the following as part of our managed services package:
- Same day response
- 24/7 emergency support
- Security monitoring
- Monthly reporting
- IT Consulting and strategy
- Disaster Recovery
Don’t see something on the list? Check out our services page because we can be your one-stop shop for all things tech-related.
If you have a tech problem and want to solve it or are just looking for more information for a Nashville managed services team, reach out today for your project quote!