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Managed Services Plans

Managed IT services involve outsourcing a company’s IT needs to a specialized provider, often referred to as a Managed Service Provider (MSP). MSPs handle services like network management, security, data storage, help desk support, and overall IT maintenance. This is often provided remotely, with proactive monitoring to prevent issues before they impact business operations

Ditch the IT Stress: Let a Managed Services Provider Give You Peace of Mind

Are the demands of IT holding you back? Smart businesses are switching to managed services (and saving big).

  • Outsource your technology headaches to a team of experts.
  • Relieve the strain on your IT budget.
  • Protect your organization from the ever-present risks of staff turnover.
  • Prevent costly downtime and security incidents with monitoring and rapid issue resolution, preserving both revenue and customer trust.

Managed services are the great equalizer. They enable you to enjoy the same resources as a much larger organization.

How Much Can I Save?

Typical cost reductions range between 30% to 50% in IT expenses compared to maintaining in-house IT teams. Managed services also make your support costs more consistent and predictable. You can’t afford not to use a managed services provider like Atiba.

You Have a Choice of Monthly Plans

Select from our Lite Plan, which offers responsive support for individual devices, or our Core Plan, which adds proactive support that spans endpoints, networks, and beyond.

  • Geek/Human Lite
  • Geek/Human Core
Managed IT Services Packages Geek/Human LiteGeek/Human Core
Managed IT Services Packages
Geek/Human: Lite
Geek/Human: Core
Endpoint Automated Patching
PC, Mac, and Windows Server patch management and automation. Missing patches identified and addressed, support for 100s of third-party applications. 
Endpoint Remote Access
PC, Mac and Windows Server remote screen connect / remote access sessions
Endpoint Managed Anti-virus
PC, Mac and Windows Server nextgen antivirus
Endpoint Managed Web Filtering
PC, Mac and Windows Server nextgen Web protection and content control
Managed Detection & Response
PC, Mac and Windows Server advanced threat detection and set of tools to help minimize attacks
Security Awareness Training
Security Awareness Training for staff, both annual and weekly as needed
Dark Web Monitoring
Dark Web alerting for compromised email accounts and passwords
Automated Alerting & Reporting
Automated alerting and reporting for the above services
Virtualization Management
Support and maintenance for virtualized environments - VMware and Microsoft Hyper-V
Custom Projects
Any change in the status quo of IT systems
By ProjectBy Project
Workstation & Email Backup
Backup of Windows and MacOS workstations and email
Optional
Windows Server Backup
Backup of Windows servers
Optional
Quarterly or Bi-Annual IT Reviews
Quarterly or bi-annual meetings to review all risk management efforts, project updates and to provide an overview of the entire IT infrastructure
Vulnerability Management
Ongoing continuous vulnerability scanning and remediation, missing attack surface scanning, and M365 risk scoring
Microsoft 365 Management
M365 / Entra ID management, provisioning and security recommendations
Risk Assessment & Management
Annual risk assessments and ongoing risk management using both Atiba Network Services tools and platforms as well as client specific tools and platforms to prioritize and manage IT risks
IT Documentation
Network diagramming, inventory of assets and systems, and customized operating procedures for IT personnel and system maintenance
Get a QuoteGet a Quote

Unlike the break/fix model, where IT support is reactive and provided only when something goes wrong, managed services are proactive. MSPs continuously monitor systems to detect and fix issues preemptively, aiming to minimize downtime and maintain optimal performance​.

 

Managed services benefit companies of all sizes. For small to mid-sized businesses, it can be a cost-effective alternative to maintaining a full in-house IT team. Larger enterprises benefit from enhanced scalability, access to advanced tools, and focus on critical business needs without the distraction of day-to-day IT maintenance.

For companies with existing IT teams, an MSP can complement by handling routine tasks like updates and security patches, allowing in-house staff to focus on high-value projects. Alternatively, small businesses can use an MSP as their primary IT team for a complete solution.

Get a quote today and find out why 71% of companies now outsource some of their IT functions to Managed Services Providers. 

To learn more about Atiba, reach out to us anytime!

We are located in the Marathon Motor Works building at 1310 Clinton Street, Nashville, TN 37203 | Phone: 615.353.1921