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ATIBA NETWORK SERVICES 

Your network is the heartbeat of your business. If your network isn’t running properly then your business isn’t running properly. It’s that simple.

But networks are complicated, right? Most people don’t know what separates a great network from an average one…how they run, how they evolve, and how they can elevate productivity.

Whether it’s hosting, security, infrastructure, backup, or helpdesk support, Atiba’s goal is to take the mystery out of network services, helping you build the best network for your business and manage that network to your full satisfaction. And we do that with people.

Your Premeir Network Services Company

Fast. Friendly. Focused.

Over the past two decades, we’ve built the best network support team in the business – a team that combines the knowledge of what makes networks run with the understanding of how you’re trying to run your business.

We’re fast…our response time through our 24×7 support line is immediate.

We’re friendly…you’re talking to a real person (not a machine) who’s proactive, transparent, and ready to jump in and help.

We’re focused…our top priority is responsiveness — addressing any issue and making things right. And we won’t rest until every request is completed.


 

The Atiba Assurance

We will…proactively monitor and manage your network, bolstering your system’s stability and productivity.

We will…provide you with 24/7 helpdesk support with emergency escalation. Submissions can be made via telephone, email or online through our “Buzz Atiba” website. Emergency call responses will occur in one hour or less (non-emergency business hour response will occur in two hours or less).

We will…assign a senior engineer for scheduled onsite consultation as well as incident-related onsite visits when an issue cannot be resolved remotely.

We will…provide unlimited remote support for your team from our technicians.

We will…provide monthly and quarterly status reports summarizing your network’s health and helpdesk ticket summary.

We will…facilitate the management of an internal “Steering Committee” as your Virtual CIO of key business stakeholders to ensure our roadmap aligns with key strategic initiatives.

 


 

How to “Buzz” Atiba

You can reach us any of three ways when you have a network service question or issue that needs to be resolved.

E-mail: buzz@atiba.com

Web: www.buzzatiba.com

Phone: 615-353-1921 (extension 1 for Helpdesk and extension 9 for Emergency Support)

 

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