Netsuite Ecommerce vs Shopify: Which One is the Best Fit for Your Business?

By JJ Rosen May 25, 2023

As a business seeking custom software and IT solutions, choosing the right ecommerce platform is crucial for your success. In this blog post, we will compare Netsuite Ecommerce and Shopify in terms of features, functionality, pricing, integration with other software solutions as well as customer support and resources. Our goal is to help you determine which platform best fits your business needs.

Overview of Netsuite Ecommerce and Shopify

Netsuite Ecommerce and Shopify are two popular e-commerce platforms that offer a range of features for businesses. Netsuite Ecommerce is an all-in-one platform that provides end-to-end solutions, including inventory and order management, while Shopify is more focused on creating online stores.

Netsuite Ecommerce offers extensive customizations and flexibility in design and functionality, while Shopify provides a user-friendly platform with lower costs.

When it comes to costs, Netsuite Ecommerce tends to be pricier due to its comprehensive offerings. However, it offers benefits such as customization and flexibility in design and functionality. Meanwhile, Shopify has lower costs but limited customization options.

Overall, the best fit between Netsuite Ecommerce vs Shopify depends on the specific needs of your business. If you require complex inventory management or extensive customizations support then NetSuite could be the better option; if you are looking for a user-friendly platform with easy setup then Shopify may be suitable for your needs.

What is Netsuite Ecommerce?

Netsuite Ecommerce is an all-in-one ecommerce solution that provides businesses with a fully customizable platform to manage their online store. It offers features and capabilities such as inventory management, order processing, customer management, marketing automation, and more. Some benefits of using Netsuite Ecommerce for your business include:

  • Integration with other Netsuite products for comprehensive business management
  • Customization options to tailor the platform to your specific needs

Examples of companies that have successfully implemented Netsuite Ecommerce are Skullcandy and GoPro.

Overall, if you’re a medium to large business seeking ecommerce solutions with advanced capabilities like multi-currency support or complex product configurations then Netsuite Ecommerce might be the best fit for your eCommerce store. While Shopify is a great choice if you want an easy-to-use platform at affordable costs without sacrificing features or customization options needed by larger businesses.

What is Shopify?

Shopify is a popular ecommerce platform that offers numerous key features and functionalities. It enables businesses to set up an online store quickly and easily, with customization options available for those who want to tailor their site’s appearance. Shopify also provides tools such as inventory management, order tracking, and payment processing.

One of the benefits of using Shopify for ecommerce is its ease of use – even those without technical knowledge can create an online store. However, this simplicity comes at a cost; some advanced features may require additional expenses. Comparatively speaking, Netsuite Ecommerce offers greater customization capabilities compared to Shopify but comes at a higher price point.

Real-life examples of businesses that use Shopify include well-known brands such as Kylie Cosmetics and Gymshark. While it may not be suitable for all types of businesses due to costs or lack of functionality in certain areas; it remains a powerful tool with robust core features which many eCommerce stores will find more than sufficient when coupled with custom software solutions like Netsuite Ecommerce.

Features and Functionality Comparison

When it comes to ease of use, Shopify is the clear winner. Its intuitive interface and user-friendly layout make it easy for anyone to set up an online store and start selling in no time. However, Netsuite Ecommerce offers more customization options than Shopify, making it a better fit for businesses with complex needs.

In terms of scalability, both platforms can handle large volumes of traffic and transactions without any issues. However, Netsuite Ecommerce’s robust backend system allows for more advanced features like ERP integration and inventory management that may be necessary for larger businesses. When comparing payment gateways and transaction fees between the two platforms, Shopify tends to offer lower rates overall but may charge additional fees for some third-party integrations while Netsuite Ecommerce has higher transactional fees but includes all integrations within their service package.

Ease of Use

User-friendly interface, easy navigation, and intuitive dashboard are three key features that make both Netsuite Ecommerce and Shopify stand out in terms of ease of use. With a user-friendly interface, users can easily navigate through the platform without any hassle. Navigation is made even simpler with an easy setup process that allows businesses to get started quickly without wasting time on complicated configurations.

Furthermore, an intuitive dashboard makes managing orders, inventory, and other aspects of eCommerce a breeze. Both platforms offer a dashboard packed with powerful features that allow businesses to manage everything from one place. Overall, the ease of use factor is strong for both Netsuite Ecommerce and Shopify – making it difficult to choose between them based solely on this aspect alone.

Customization Options

Flexible templates and themes, ability to add custom code or plugins, and tailored design solutions are just a few of the customization options available with both Netsuite Ecommerce and Shopify. With flexible templates and themes, businesses can choose from a wide range of pre-built designs that suit their needs. For those who need further customization, the ability to add custom code or plugins provides an added layer of control over the look and functionality of their online store. Additionally, tailored design solutions offer businesses the opportunity to work with experienced designers who will create a unique website that aligns perfectly with their brand image.

Whether you choose Netsuite Ecommerce or Shopify depends largely on your business’s specific needs. Both platforms offer robust customization options that can be tailored to fit any business size or type. The key is determining which features matter most for your particular use case so you can make an informed decision about which platform is best suited for your business in terms of overall performance, usability, scalability, payment gateways availability etc.


To handle a high volume of transactions and traffic, Netsuite Ecommerce offers robust scalability features. With its cloud-based infrastructure and powerful server capabilities, it can support thousands of concurrent users without sacrificing performance. Additionally, it seamlessly integrates with your existing IT systems to efficiently manage orders, inventory, and shipping.

Expanding into new markets is made easy with Netsuite’s multi-language and currency support. It allows you to tailor your website for different international audiences by displaying product information in their local language and currency. This feature helps build trust among potential customers who prefer browsing products in their preferred language and making purchases in their local currency.

Netsuite also includes an integrated inventory management system designed for large product catalogs; this feature streamlines the process of managing stock levels across multiple warehouses or locations while preventing overselling or stockouts. Its advanced reporting tools allow you to track sales trends over time and adjust pricing strategies accordingly.

Payment Gateways and Transaction Fees

Our custom software solutions offer support for multiple payment gateways, including PayPal and Stripe. Compared to our competitors in the market, we also provide low transaction fees to help your business save money. Additionally, our automated tax calculation simplifies the checkout process, allowing for a hassle-free experience for both you and your customers.

We understand that transaction fees can quickly eat into profits – that’s why we strive to keep ours as low as possible while still providing top-notch service. With Netsuite Ecommerce or Shopify, you’ll have access to multiple payment gateways so that your customers can choose the method that works best for them. Our streamlined checkout process with automated tax calculation takes care of all the details behind-the-scenes so you can focus on growing your business instead of worrying about complicated financial matters.

Pricing and Costs

When it comes to pricing, Netsuite Ecommerce and Shopify offer different approaches. Netsuite offers a more customizable solution with tailored pricing based on unique business needs. On the other hand, Shopify offers transparent and straightforward pricing plans for businesses of all sizes. It’s important to consider your specific requirements and budget before choosing the platform that best fits your business.

While Netsuite may seem like a more expensive option upfront, their tailored approach can ultimately save you money by providing only the necessary features without paying for unnecessary add-ons or services. Additionally, Shopify’s transparent pricing makes it easier to compare costs between plans and determine which one works best for your budget. Ultimately, understanding each platform’s individual approach to pricing is crucial in making an informed decision about which ecommerce solution is right for your business needs.

Netsuite Ecommerce Pricing

License fees for Netsuite Ecommerce depend on the number of users and modules required. Implementation costs are determined by the complexity and scope of the project, with additional charges for data migration and training. Customization charges can vary depending on the level of customization needed.

  • License fees based on number of users and modules
  • Implementation costs based on complexity and scope
  • Additional charges for data migration and training
  • Customization fees vary based on level of customization

Netsuite Ecommerce provides a comprehensive suite of tools to manage your online business, including an integrated platform that streamlines processes across all departments. With flexible pricing options, Netsuite Ecommerce is a good choice for medium to large businesses looking for customizable software solutions.

Shopify Pricing

Shopify offers a variety of monthly subscription plans to fit different business needs and sizes. As of May, 2023, these plans range from Basic Shopify at $29/month to Advanced Shopify at $299/month, with additional features such as gift cards, professional reports and third-party calculated shipping rates available at higher levels. However, it’s important to note that transaction fees are charged for using third-party payment gateways like PayPal or Stripe.

In addition to the monthly subscription costs, businesses need to consider the costs of additional apps and plugins they may want to add on for custom functionality. While some apps are free or have one-time fees, others require ongoing monthly payments that can quickly add up. It’s important for businesses to carefully evaluate their needs before committing to any additional costs beyond the basic subscription plan.

Integration with Other Software

When it comes to choosing between Netsuite Ecommerce and Shopify, integration with other software is a crucial factor to consider. Netsuite offers native integrations with popular ERPs such as Oracle and SAP, which can streamline operations for medium to large businesses. Additionally, Netsuite’s open APIs allow for custom integrations with other systems like CRMs and marketing automation tools.

On the other hand, Shopify offers over 6,000 third-party apps in their app store that can be used to integrate with various software solutions. Whether it’s inventory management or shipping logistics, there are numerous options available for businesses of all sizes. Plus, Shopify also has its own APIs that developers can use to build custom integrations.

Ultimately, the best choice between Netsuite Ecommerce vs Shopify depends on your business needs and existing IT infrastructure. It’s important to evaluate both platforms’ integration capabilities before making a decision.

Netsuite Ecommerce Integrations

Integrating your ecommerce platform with Netsuite ERP can streamline operations, reduce errors and improve customer experience. With Netsuite CRM integration, businesses can seamlessly manage orders, inventory and shipping details from a single dashboard. Additionally, integrating marketing automation tools such as Hubspot or Marketo allows for targeted campaigns based on purchase history.

Key benefits of Netsuite Ecommerce integrations:

  • Real-time visibility into inventory levels
  • Automated order processing to reduce errors and delays
  • Unified view of customers across all channels for personalized service

To get the most out of your ecommerce business, it’s important to have an efficient backend system. By integrating Shopify with accounting software like Quickbooks or Xero you can create a seamless flow between sales data and financial reporting. Plus, you can automate email marketing campaigns using third-party apps like Mailchimp or Klaviyo.

Key benefits of Shopify integrations:

  • User-friendly interface makes it easy to manage products and orders
  • Wide selection of third-party apps available for additional functionality
  • Simple setup process means less time spent on technical maintenance

In conclusion, both Netsuite Ecommerce and Shopify offer powerful integrations that can enhance the performance of your online store. The best choice depends on the specific needs of your business – whether it’s advanced ERP capabilities or user-friendly management tools.

Shopify Integrations

Payment Gateway Integration is a crucial feature for any ecommerce platform, including Shopify. With Shopify, you can integrate with over 100 different payment gateways to offer your customers a convenient checkout experience. Netsuite Ecommerce also offers easy integration with major payment processors such as PayPal, Authorize.Net and Stripe.

Shipping Carrier Integration is another essential part of an ecommerce business. Both Shopify and Netsuite Ecommerce offer integrations with various shipping carriers like UPS, FedEx & USPS that help streamline the shipping process in real-time. By integrating these platforms into your online store, you can provide accurate tracking information and manage orders more efficiently.

Inventory Management Integration ensures that you have complete control over your inventory levels across all sales channels when using either platform. You can track stock levels in real-time, receive alerts when stocks run low or out-of-stock items are sold and automatically sync inventory updates between multiple warehouses or retail locations – making it easier to manage everything from one centralized location regardless if its on Shopify or Netsuite Ecommerce.

Customer Support and Resources

For businesses looking for comprehensive support and resources, Netsuite Ecommerce has a wide range of options available. From online documentation to 24/7 customer service, Netsuite offers personalized support tailored to meet the specific needs of your business. Additionally, their extensive network of partners and developers ensures that you have access to the latest updates and integrations.

While not as expansive as Netsuite’s offerings, Shopify also provides a robust set of resources for their ecommerce platform. Their help center includes articles on everything from getting started with Shopify to advanced customization techniques. In addition, they offer live chat and email support during business hours for quick assistance with any issues that may arise.

Netsuite Ecommerce Support and Resources

24/7 Customer support is one of the major benefits of using Netsuite Ecommerce. Their team provides immediate assistance and guidance to help businesses get back on track quickly in case something goes wrong. In addition, they customize their support based on specific business needs.

Personalized Training for Business Owners is another key feature provided by Netsuite Ecommerce. They offer training sessions that are tailored to meet individual business requirements, ensuring that business owners understand how to properly use the software and maximize its features.

Developer Community is an important resource for those looking to extend their ecommerce store’s functionality beyond what standard tools can provide. Netsuite has a vast community of developers who contribute code snippets, plugins, extensions and other resources which users can leverage in order to build custom ecommerce solutions that suit their unique needs.

Shopify Support and Resources

Shopify provides 24/7 customer support for its users, ensuring that any issues or concerns are quickly and efficiently addressed. In addition, Shopify Academy offers a wide range of courses to help businesses optimize their online stores and reach their full potential. The user community is also a valuable resource for finding solutions, sharing experiences, and connecting with other business owners in the same industry.

Whether you’re new to ecommerce or an experienced seller looking to expand your operations, Shopify’s support and resources offer invaluable assistance every step of the way. From technical troubleshooting to marketing strategies and community collaboration – Shopify has got you covered!

When looking for help starting or migrating an ecommerce store, contact no other than the best ecommerce web design company in the United States – Atiba. Learn more about our ecommerce web design services and then contact us for more information and a quote for your project.

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